Our Guarantee
Window Cleaning Satisfaction Guarantee
Clear terms for streaks or missed spots from our original work
What the Guarantee Covers
If you report streaks or missed spots caused by our original window-cleaning work, we will review your concern and re-clean the affected area at no additional charge when the issue is confirmed.
What the Guarantee Does Not Cover
- New dirt that appears after the service
- Weather-related re-soiling
- Pre-existing glass damage
- Work outside the original service scope
How to Report a Concern
Call or text us and describe the streaks or missed spots. We will review your concern, and when the issue is confirmed we will re-clean the affected area at no additional charge.
Questions about our guarantee? Call or text us.
+1 (971) 229-7252 — Call or TextFrequently Asked Questions — Our Guarantee
What does the Window Cleaning Satisfaction Guarantee cover?
If you report streaks or missed spots caused by our original window-cleaning work, we will review your concern and re-clean the affected area at no additional charge when the issue is confirmed.
What is not covered by the guarantee?
The guarantee does not cover new dirt after service, weather-related re-soiling, pre-existing glass damage, or work outside the original service scope.
How do I report a problem with my window cleaning?
Call or text Rose City Glasscare at +1 (971) 229-7252 and describe the streaks or missed spots. We will review your concern and let you know the next step.
More From Rose City Glasscare
Homepage — Portland window washing overview.
Residential Window Washing — From $6.90/pane.
Commercial Window Washing — City Code 17.39.
Cost Guide 2026 — Transparent pricing.
FAQ — All common questions answered.
Our Process — Step-by-step visit walkthrough.
Free Estimate — Call Andrew.
Written by Founder, Andrew Zellers — Rose City Glasscare. Last updated October 2026.